Shipping policy
## Shipping Policy
### 1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order, using the original method of payment.
### 2. Delivery Locations
We offer delivery to the following countries:
- USA
- Norway
- Switzerland
- United Kingdom
- United Arab Emirates
- Australia
- Canada
- China
- Israel
- Japan
- Singapore
- European Union
### 3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
- Domestic Shipments: X-X business days
- International Shipments: X-X business days
### 4. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the country to which the item is shipped.
### 5. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at fxpepoxyart@gmail.com.
### 6. Questions
If you have any questions about the delivery and shipment or your order, please contact us at fxpepoxyart@gmail.com.
### 7. Missing or Lost Packages
If you have not received your order within the expected delivery time, please contact us at fxpepoxyart@gmail.com. We will investigate and take appropriate action.
### 8. International Shipping
We ship to the following countries: USA, Norway, Switzerland, United Kingdom, United Arab Emirates, Australia, Canada, China, Israel, Japan, Singapore, and the European Union. If you have a special request for shipping to a country not listed here, please contact us at fxpepoxyart@gmail.com to discuss possibilities.
### 9. Order Tracking
Once your order has shipped, you will receive an email notification with tracking information. You can track your package directly through the carrier's website using the tracking number provided.
### 10. Changes to This Policy
We may update this Shipping Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Thank you for shopping with us. If you have any further questions or concerns, please do not hesitate to contact us at fxpepoxyart@gmail.com.